We will not engage in any transaction unless it benefits all parties involved.
We will serve our clients with integrity, competence, objectivity, and professionalism.
We will communicate realistic expectations of the results and benefits of our services.
We will work with our clients in advance to establish a mutual understanding of the objectives, scope, and fee arrangements before accepting an engagement.
We will charge fees that are commensurate with the services delivered and the responsibility accepted.
We will only accept assignments for which we possess the requisite experience and competence to perform and will assign staff or engage colleagues with the knowledge and expertise to serve our clients effectively.
We will avoid conflicts of interest and will immediately disclose circumstances that we believe may influence our judgment or objectivity.
We will treat appropriately all confidential client information that is not public knowledge, take reasonable steps to prevent it from access by unauthorized people, and will not take advantage of proprietary or privileged information, either for use by CBSi, the client’s firm, or another client, without the client’s permission.
Our sincere goal is to have 100% enthusiastically satisfied clients and to affect meaningful improvement in their businesses with valuable business knowledge and exceptional services for years to come.