Microsoft Dynamics NAV Service Management makes it profitable for you to deliver superior customer service because you always have accurate, up-to-date information that enables you to control costs, organize service resources for maximum efficiency, and provide better service. NAV Service Management is a management solution that offers complete insight and organizations helping you manage a broad range of service related areas according to your particular needs.
- Service Quotes, Orders, Invoices
- Record labor, inventory used, and expenses used on a service order
- Complete history of every item serviced
- Daily Service Schedule Reports
- Automatically generate recurring Service Orders
- Generate Recurring Billing
- Technician Availability, Certifications, and Service Zones
- Job Scheduling
- Planning & Dispatching
- Contract Management with agreed response time, pricing, covered items, and warranty periods
- Completely customizable to add custom fields, tables, menus, and processes specific to your business.
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