Client Support…our services don’t end after the sale, they’re just beginning.
Once Microsoft Dynamics NAV is deployed at your site, CBSi Services is available to ensure that implemented features and functions are properly understood.
CBSi’s first line of support is just a quick call away to our experienced NAV Certified specialists. Rather than assigning junior level consultants to handle support questions, our entire implementation team is available to ensure that clients’ support calls are answered and in a manner consistent with the objectives achieved during the implementation and training phase.
Since we have been supporting Dynamics NAV since Navision v1.0, we can often answer your question on the spot, and with your permission we can also access your system remotely to walk you through a process. You may also email our support line, and of course our NAV Certified professionals are available for onsite training and implementation.
We always look for ideas to help our client use the software more efficiently and to provide increasing value to our clients. In our experience, many new ideas occur once clients become familiar with Dynamics NAV and its flexibility. Based on a recent client request, we have now included with our enhancement plan monthly support Q&A sessions with a NAV certified consultant, for no additional fees. There is no limit to the number of users who may attend. These monthly support sessions are on your site, for local clients, and remote for out-of-town clients.
During more formal periodic reviews, we conceptualize other areas of the business which can be automated, which ensures that you continue to realize the greatest possible return for your investment.
For Remote Support – Call ahead and click here
Microsoft Dynamics NAV Training
To help our clients fully understand and utilize the software, in addition to on-site training, we offer Microsoft Dynamics NAV classes in our dedicated training room; instructed by NAV certified CBSi trainers.
We have been implementing, training, and customizing Dynamics NAV since Navision v1.0.
As the schedule changes frequently based upon client needs, please call 972.612.1122 for the current class dates and times, or to develop a schedule to meet your needs.
CPE Credits Available
Microsoft Office Training
See Computer Learning Centers, Inc. classes & schedule.
Computer Leaning Centers, Inc. introduces hands-on training sessions for Microsoft Office and WordPress. Focusing on Microsoft Office Word, Excel, PowerPoint, Outlook, and Publisher and transitioning to Microsoft Office 2007 or 2010. Taught by certified Microsoft Office Specialists who have successfully developed and implemented technical training classes for beginners to advanced users, training corporate staff, college students, and individuals.
